Intelligence with a Heart with Daniel Goleman

Program Description

The book Emotional Intelligence (Bantam 1995) fundamentally changed our understanding of what qualities enable people to excel in real life. The phenomenal response from the business community to the book prompted author Daniel Goleman to apply his insights to the workplace. He found that emotional intelligence is crucial to the performance of every employee, employer and business organization. “Emotional intelligence matters twice as much for outstanding performance as both IQ and expertise combined.” He offers ways to combat and change toxic work environments and pinpoints the qualities we all need to cope with todayís ever-accelerating marketplace. And the good news is that anyone can improve their emotional competence-at any stage in their career or in life.

Goleman is a writer for the New York Times, and the author of Vital Lies, Simple Truths (Simon & Schuster 1985). Emotional Intelligence: Why It Can Matter More Than IQ (Bantam 1995), Working With Emotional Intelligence (Bantam 1998). Social Intelligence: Beyond IQ, Beyond Emotional Intelligence, The Revolutionary New Science of Human Relationships (Bantam 2006), and Ecological Intelligence: How Knowing the Hidden Impacts of What We Buy Can Change Everything (Doubleday 2009). To learn more about the work of Daniel Goleman go to www.DanielGoleman.info

Topics Explored in this Dialogue:

• What emotional intelligence means
• How you can improve your emotional intelligence
• How the ability to say “no” helps you maintain integrity
• What low emotional intelligence does to children
• Intriguing studies on the benefits of practicing mindfulness
• The difference between mental and emotional intelligence
• Qualities employers and employees need to stay alive in todayís marketplace
• The importance of–and lack of–emotional intelligence in the media

Program Number: 2743              Host: Michael Toms             Interview Date: 9/25/1998